Factory Discounts – Online shopping made easy!
Factory Discounts is a 100% Australian owned and operated online shopping superstore retailing a massive range of products for the home, the garden, the great outdoors and your busy lifestyle.
Our Humble Beginnings:
Originally established in 2009, Factory Discounts entered the world of online retailing starting with only 200 products in our range. Back then, online shopping was starting to evolve and change the way many Aussies went about doing their shopping and finding great deals. Since 2009 we have proudly cemented ourselves as a part of the Aussie retail landscape with the trust of thousands of happy customers and of course our reliable Australian suppliers. We now have over 5000 great products on offer and adding more each week.
Then & Now:
Over the years, we have needed to change the way we reached our customers alongside the ever-changing market demands. We needed to keep up with how our customers did their shopping whilst always exceeding their expectations.
With the popularity of buy now, pay later payment options, concerns over privacy and online security – it was crucial that we moved away from over-crowded ‘marketplace’ environments where customers were starting to lose trust. An influx of unreliable international sellers and rediculously long delivery times made customers think twice before placing their orders – we don’t blame them!
It was time for us to move away and expand. We created our own dedicated online website to continue to offer our customers a bigger range of products; lower prices and best of all, choice!
In 2017 – the official Factory Discounts website was launched.
Where are we based?
Our head office is based in Brisbane, QLD. We have a network of stock warehouses located in Sydney, Melbourne and Perth. With over 5000 different products in stock at any one time, having a dedicated network of Australian warehouses allows us super fast processing and shipment of customers orders. This is a big priority for us and is what makes us a preferred online store for thousands of Aussie customers.
Behind the scenes:
Behind the scenes of Factory Discounts is a customer service focused business manager with over 20 years of retail experience and a passion for delivering great deals. Assisting the manager is a small team of friendly customer service staff dedicated to ensuring our customers are looked after. And last but not least, an I.T. Officer who meticulously maintains our website and online security – A happy, energetic team devoted to looking after our customers!
Our focus is to keep up with what our customers expect from an online retail store and deliver both great products AND service the best way possible.
Great Products, Low Prices
Fast & Reliable Shipping
and of course…….
FLEXIBLE PAYMENT OPTIONS (Afterpay, Zip, Humm, LatitudePay and Laybuy)
We hope you enjoy your shopping experience with us!
Shop with confidence, shop Factory Discounts.